Compliance

Information We Collect

Smart Compare Health Insurance complies with all relevant obligations under the Private Health Insurance Act 2007, Australian Consumer Law (ACL), and other applicable laws and regulations.

We are committed to ensuring that:

  • Information provided to customers is clear, accurate, and kept up to date

  • Our comparison process is conducted in a fair and unbiased manner

  • All marketing and communications comply with Australian advertising standards and privacy requirements

Industry Alignment

Smart Compare Health Insurance works with trusted health funds that are registered with the Private Health Insurance Ombudsman (PHIO).

All partner insurers are required to comply with the Private Health Insurance Code of Conduct.

We regularly review our processes and operations to ensure they remain aligned with ethical standards and best practice within the health insurance industry.

Accuracy and Transparency

Comparison results are updated regularly using information provided by participating health funds.

Smart Compare Health Insurance may receive a commission if you choose a policy through our service. However:

  • This does not influence how results are displayed

  • Policy matches are based solely on your needs and preferences

  • We aim to present all available options in a clear, fair, and unbiased manner

Security Measures

We have implemented appropriate security measures to safeguard user information and protect it from unauthorised access, misuse, loss, or disclosure. These measures include encryption technology, secure systems, and regular updates to our security infrastructure to help maintain a high standard of data protection.

Our Commitment

By maintaining strong standards of legal compliance, data privacy, accuracy, transparency, and security, Smart Compare Health Insurance aims to provide a reliable and trustworthy platform for users seeking information and comparisons of health insurance products and services in Australia.