Code of Conduct
Acceptance of Terms
By accessing and using Smart Compare Health Insurance’s website and services, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use this service.
Service Description
Smart Compare Health Insurance is a health insurance comparison service that assists Australian residents in comparing and selecting health insurance policies from a range of providers. We operate as licensed intermediaries in accordance with Australian Financial Services Licence requirements.
User Responsibilities
By using our services, you agree to:
Provide accurate, complete, and up-to-date information when requesting quotes
Not use our website or services for any fraudulent, unlawful, or misleading purposes
Respect the intellectual property rights of Smart Compare Health Insurance and third parties
Comply with all applicable laws and regulations when using our services
Limitation of Liability
Smart Compare Health Insurance provides comparison services and recommendations based on information available from insurers and other third parties. While we aim to ensure accuracy, we do not guarantee the completeness or correctness of all information provided by insurance providers.
We recommend that you verify all policy details directly with the relevant insurer before making any decision.
Promotional Draw – Terms & Conditions
1. Promoter
The promoter of this promotion is Smart Compare Health Insurance Pty Ltd (ABN 36 673 374 457), of Level 2, Suite 2.01/5 Queens Rd, Melbourne VIC 3004 (“Promoter”).
2. Promotion Period
The promotion runs from 12:00am AEDT on 1 February 2026 to 11:59pm AEDT on 31 March 2026 (“Promotion Period”).
3. Eligibility
Entry is open to Australian residents aged 18 years and over who complete a successful health insurance switch through Smart Compare Health Insurance during the Promotion Period.
Employees of the Promoter and their immediate family members are not eligible to enter.
4. How to Enter
To enter the draw, participants must:
Complete a health insurance comparison through Smart Compare Health Insurance, and
Successfully switch to a new health insurance policy during the Promotion Period
Eligible participants will be automatically entered into the draw. No additional entry form is required.
5. Prize
One (1) winner will receive up to one (1) year of health insurance premium cover, to a maximum value determined by the Promoter.
The prize:
Is not transferable, refundable, or redeemable for cash
Cannot be exchanged unless required by law
Covers premium costs only and excludes any additional fees, taxes, or charges outside standard premiums
6. Draw Details
The winner will be drawn at random in April at the Promoter’s Melbourne office. The Promoter’s decision is final, and no correspondence will be entered into.
7. Winner Notification
The winner will be notified via phone and/or email using the contact details provided at the time of switching.
If the winner cannot be contacted within 14 days, the Promoter reserves the right to redraw the prize.
8. Verification
The Promoter may request proof of identity and confirmation of a successful switch before awarding the prize. Failure to provide required information may result in forfeiture of the prize.
9. Privacy
Personal information collected for this promotion will be handled in accordance with the Promoter’s Privacy Policy and used solely for administering the promotion and delivering requested services.
10. General
The Promoter reserves the right to:
Verify the validity of entries
Disqualify any entrant who tampers with the entry process or breaches these Terms & Conditions
Cancel, suspend, or amend the promotion if circumstances beyond its control arise
This promotion is not sponsored, endorsed, or administered by Meta, Facebook, or Instagram.